New Design Windows Ltd were a new start-up company, when they contacted us in April 2020. They were looking to invest in a bespoke quote management system to enable them to run the business. The company are new build specialists producing windows and doors for the major house builder/developer. They could not find an off the shelf software that enabled them to track contracts from quotation to completion, so they approached Smashed Crab Software.
Following our proposal, we began the project a few weeks later.
Our solution offers an easy to use quote management system for different sizes and styles of windows across various builders and their sites - all accessible and searchable easily. Once the tender pack is received from the house builder (which contains all the windows sizing information), the house types are entered into the system by NDW to produce accurate quotes quickly and sent onto the developer easily as a PDF.
Following the acceptance of a quote, the order is tracked to completion, beginning with a specification and BOM (bill of materials) for the stock control/despatch. The workflow of the orders are recorded and can be viewed at any stage, including when products need to be called off , delivered and installed.
Delivery and remedial schedules are also available within the software, as are sales reports. Invoices for each site be exported via PDF and sent directly to the Builders accounts department, ensuring prompt payment
We knew we needed a way to quote for many products of multiple sizes but didn’t know of a system that was right for us. I am pleased we found Smashed Crab Software, as they built us exactly what we needed.
Their (Smashed Crab Software) quick and accurate development of the software meant our business could thrive during Covid-19, as quotes could be sent out efficiently and accurately so that builders/developers could carry on working.
What we liked about the Smashed Crab team is their company ethos, which was exactly the same as ours. They excel in customer service. Listening to each other we have become a partnership rather than developer and client and this has enabled the project to run smoothly. We are looking forward to an exciting future.
- Lynne, Managing Director, NDW
Summary of features:
- Ideal system for quoting for windows & doors
- Track order progress
- BOM produced for each order
- Call off part of order
- Work & deliveries scheduling
- Remedials tracking
- Export invoices and mark as paid
- Custom reporting